The 2025 financial year marked a period of unprecedented fee extraction for passengers across the Lufthansa Group network. As travelers confronted surging airfares, aggressive cabin baggage policing and new surcharges for basic seat assignments, executive board remuneration reached record levels. Corporate disclosures confirm that Chief Executive Officer Carsten Spohr received total realized compensation of €8.83 million for 2025. The multi-million-euro payout represents a sharp increase from post-pandemic levels, raising urgent questions regarding whether executive performance bonuses are being funded by the systematic stripping of passenger amenities. The growth of Mr. Spohr's total realized earnings over recent financial years is compiled in Table 1 below. | Financial Year | Base Salary | Total Realized Remuneration | | --- | --- | --- | | 2021 | €1.63 million | €1.68 million | | 2022 | €1.60 million | €4.24 million | | 2023 | €1.89 million | €5.60 million | | 2024 | €1.89 million | €6.20 million | | 2025 | €1.89 million | €8.83 million | Table 1: Corporate compensation progression for Chief Executive Carsten Spohr Loss of Premium Status Under the leadership of Mr. Spohr, the flagship carrier has suffered a visible decline in its product reputation, culminating in the loss of its five-star status. Aviation evaluation body [Skytrax downgraded Lufthansa to a four-star carrier](https://skytraxratings.com/airlines/lufthansa-rating), stripping the airline of the elite status it earned in 2017. Critics and consumer advocates frequently argue that Lufthansa now operates like a low-cost carrier while continuing to charge legacy ticket prices. The combination of service cutbacks, unbundled amenities and gate-side fee enforcement has progressively dismantled the airline's historic premium reputation. Peer Executive Comparison The payout awarded to Mr. Spohr stands out sharply when evaluated against chief executives across competing European airline groups. While major legacy and low-cost competitors recorded high profitability, their chief executives received significantly lower total remuneration packages during the same period. | Airline Group | Chief Executive | Total Remuneration | | --- | --- | --- | | Ryanair | Michael O'Leary | €3.83 million | | Air France-KLM | Benjamin Smith | €5.11 million | | International Airlines Group (IAG) | Luis Gallego | €5.39 million | | Lufthansa Group | Carsten Spohr | €8.83 million | Table 2: Comparative annual compensation for major European airline chief executives Proliferation of Surcharges Throughout 2025, central management pursued an unbundling strategy that converted routine travel features into standalone profit centers. The monetization drive reached new heights when [Lufthansa targeted Business Class passengers with seat selection fees](/en/article/fWbybMjM_lufthansa-targets-business-class-in-latest-cabin-fee-spree) on its Airbus A380 fleet, charging up to €170 per segment for window seats. This premium monetization expanded upon earlier seat fees across subsidiary brands, such as when [SWISS introduced new seat-selection fees](/en/article/Ps5ab8H4_swiss-celebrates-aug-1-with-new-cabin-fees) for continental flights. Passengers attempting to avoid direct channels encountered further penalties, including a €19 Distribution Cost Charge, as detailed in our report on how [Lufthansa Group imposes high booking fees on travelers](/en/article/xkGLzHA7_lufthansa-group-imposes-high-booking-fees-on-travelers). At the boarding gate, passengers faced stringent cabin baggage enforcement using inconsistent sizers. As reported in our investigation into how [budget-airline tactics fuel mounting passenger dissatisfaction](/en/article/DnXHDrxP_budget-airline-tactics-fuel-mounting-passenger-dissatisfaction), gate agents routinely targeted carry-on trolleys to collect unexpected handling charges. For everyday travelers, the lesson of 2025 remains clear. Until corporate governance structures tie executive rewards to operational reliability and customer satisfaction rather than fee retrieval, consumers will continue to subsidize boardroom payouts through inflated travel costs.
Under the leadership of Carsten Spohr, Lufthansa has lost its 5-star reputation and is generally regarded by critics as a low-cost airline.